Robotic Process Automation (RPA) is software technology to automate digital tasks that are easy for anyone to use. With RPA, you as a user can create software robots, or through software. Show your bots what to do, then just relax while the work is being done. Robotic Process Automation software bots easily interact with any application or system the same way humans do—except that RPA bots can operate around the clock, nonstop, much faster, and with more reliability and precision.
Robotic Process Automation bots have the same skills as humans they are made for. You may say that the RPA bots are Digital Workforce that can interact with other systems or applications as desired. The RPA bots can copy-paste, scrape web data, make calculations, open and move files, send emails, log into programs, connect to APIs, and extract unstructured data. And because bots can adapt to any interface or workflow you desire, there’s never a need to change business systems, applications, or existing processes that you perform.
Easy to set up, use, and share, these bots will be set up easily by recording a video on your phone. It’s as intuitive as hitting record, play, and stop buttons and using drag-and-drop to move files around at work. RPA bots can also be scheduled, cloned, customized, and shared to perform business processes throughout the organization.
Robotic Process Automation has a positive effect on business operations and results. RPA helps increase business benefits be it cost reduction, greater accuracy, or delivery speed—then continues to add value as it picks up momentum and spreads across the systems. RPA betters business outcomes like customer satisfaction and enables competitive advantages by freeing people to do what they do best which is solving problems, improving processes, conducting analysis, and other value-added works resulting in higher employee engagement and new opportunities.
RPA bots increase employee productivity by accelerating workflows and enabling more work to get done by executing processes independently. In document-intensive industries like financial services, insurance, and in the public sector, RPA bots can handle form filling and claims processing hands-free without a hassle and decrease the pressure on the employees.
With perfect accuracy, there is no rework. Automating with RPA helps industries such as finance, healthcare, and life sciences to reap the reliability of bots to achieve strict compliance standards. Robotic Process Automation in accounting enables new arenas of speed and precision in order-to-cash and procure-to-pay processes.
The intuitive, code-free interface allows anyone to quickly master bot creation and start driving ROI. For the average employee, this means regaining about forty percent of their time each day. In industries like healthcare, the value of automating is enhanced by the critical importance of error-free, compliant process execution to patient outcomes.
RPA is a self-reliant progressive learner, so you’ll never need to upgrade or replace existing systems for RPA to work. Bots enable enterprises to live the dream of eliminating technology by seamlessly connecting across all systems and software regardless of function and department, in both front office and back office. This will help you achieve enterprise-wide efficiencies and collaboration that taps into the true value of your human capital investment.
In the front office, attended RPA bots help agents interact with customers resulting in reduced call handling time (AHT) and about fifty percent improvement in customer experience at the same time. Industries such as telecommunications and life sciences can use bots to streamline customer inquiry, handling, and smoothly responding to bulk in call volumes.
When artificial intelligence (AI) is combined with RPA to create Intelligent Automation, automating extends by an order of magnitude, able to draw on the eighty percent of enterprise data that is not structured. In procure-to-pay, automate invoice processing of non-standard vendor invoices. In insurance, automate extracting claims data and helps in detecting potential fraud. In HR, RPA requests intake by understanding the employee’s intent of hiring or job creation.
RPA enables high-volume business processes to be more elastic and able to adapt in uncertain times and changing environments which are not possible with humans. They can handle any workload be it planned or unplanned by expanding the Digital Workforce moment it is required.
RPA can play with all applications and systems, current and legacy
The drive to automate back office, data entry heavy processes is not new. Allowing knowledgeable workers to spend less time doing trivial works for legacy systems and executing monotonous errands has been a worthy cause for decades. However, tools that were able to assist the streamlining of work such as screen scraping remained intuitive for everyday employees. RPA allows business users to train their own bots and get returns on investment in a matter of days.
RPA represents the convergence of various technologies in a customer-friendly way. The developments in machine learning (ML) and AI have allowed RPA to move forward from its emergence twenty years ago. RPA empowers your employees to automate by themselves following their own will. Flexible and self-reliant, RPA executes ten times faster with no error.
Today RPA delivers automation in a blink of an eye when compared to the time required by traditional approaches while being able to execute in any condition across any application anywhere across the systems. RPA bots can begin immediately, scale on-demand, and keep working at maximum capacity for hours on the go. Add intelligent automation to your digital workforce and let them handle even complicated non-structured information to automate any process from end to end at your own wish and requirement.
The digital transformation of many enterprises starts with deploying Robotic Process Automation as a cost-effective means of technologizing an operation and helping to secure a competitive advantage over the contenders. At the center of many digital amendment strategies, RPA offers the ability to automate business processes quickly and easily, eliminating intervention and simultaneously providing revenue of business intelligence that was never exploited before. Whether facing a crisis or managing the everyday process, automation software ensures hassle-free business progression and opens the gates to accelerating any digital transformation.
The RPA journey starts with knowledge. RPA implementation and adoption is the team of people that will become the RPA experts within the organization. For the team and the organization as a whole, RPA grows and deepens with each step along the automation path.
What is your vision for digital transformation?
Determining your readiness for RPA is closely linked to the approach of your organization to digital transformation. show all
What is your vision for digital transformation?
Determining your readiness for RPA is closely linked to the approach of your organization to digital transformation.
If you are at the start of your journey to digital transformation, ask lots of questions–both internally and externally. Reach out to trusted partners, vendors, and other organizations already on their RPA path so you get informed about creating the vision of what your organization looks like during and after digital transformation.
Who will your RPA leaders be? And what will you automate first?
There are two critical leadership roles to fill: RPA sponsor and RPA evangelist. The RPA sponsor is your senior-level automation leader. show all
Who will your RPA leaders be? And what will you automate first?
There are two critical leadership roles to fill: RPA sponsor and RPA evangelist. The RPA sponsor is your senior-level automation leader. This person influences budgeting. The RPA evangelist is your project leader. This person will align leaders across all the business units and departments to determine the right people for the process of automation.
Evaluate and select your best fit solution and support model:
RPA or more broadly, intelligent automation, is a fast-developing market. A vendor that will be relevant as an ongoing partnership will have demonstrated show all
Evaluate and select your best fit solution and support model:
RPA or more broadly, intelligent automation, is a fast-developing market. A vendor that will be relevant as an ongoing partnership will have demonstrated experience and stability, and be invested in continuing to adapt and innovate.
Looking ahead to RPA expansion and achieving digital transformation goals, RPA can only be successful at scale when your workforce is empowered to automate on their own. You’ll need to choose RPA software that is not only technically powerful but also exceptionally intuitive.
RPA bots will interact with your systems and sensitive data. That should not scare you but act as a reminder to scrutinize security claims and ask lots of questions about architecture, DevSecOps, and RPA security certifications.
Test your RPA business case and implement model and assumptions in your unique business context:
Pick a process to automate first that has significant potential for gains through automation, and not a process that is the lowest risk. show all
Test your RPA business case and implement model and assumptions in your unique business context:
Pick a process to automate first that has significant potential for gains through automation, and not a process that is the lowest risk. Choose the process that touches as many business technology systems and applications as possible.
Post-PoC, the next step in the RPA journey is putting an automated process into everyday operation.
Your RPA pilot will follow the implementation model as defined in your PoC, and you’ll assess the performance of the RPA pilot against the defined show all
Post-PoC, the next step in the RPA journey is putting an automated process into everyday operation.
Your RPA pilot will follow the implementation model as defined in your PoC, and you’ll assess the performance of the RPA pilot against the defined success criteria and specific pilot exit requirements. Now is the time to ensure you are including other people in the process.
Establish your global center for RPA standards and oversight
Plan for RPA adoption by creating a global CoE focused on effectiveness and governance. Your CoE will be in charge of creating standards show all
Establish your global center for RPA standards and oversight
Plan for RPA adoption by creating a global CoE focused on effectiveness and governance. Your CoE will be in charge of creating standards and propagating best practices, tools, and templates, that support business users who create bots. The CoE has concentrated RPA expertise to assist business units to get up and running with building and optimizing their automation.
Create ongoing momentum, and extend and deepen the use of RPA across the organization.
Expanding RPA relies on your workforce using RPA on their own. With help from the CoE, business units and departments startup bot building functions show all
Create ongoing momentum, and extend and deepen the use of RPA across the organization.
Expanding RPA relies on your workforce using RPA on their own. With help from the CoE, business units and departments startup bot building functions that will be the everyday engines of automation. The CoE will focus on monitoring progress, establishing best practices, promoting successes, and continuing to enhance resources and expertise.
See the results of engaging everyone in RPA
RPA is the source of digital transformation, not only by providing an accessible way for business processes to become more “automated” but by changing show all
See the results of engaging everyone in RPA
RPA is the source of digital transformation, not only by providing an accessible way for business processes to become more “automated” but by changing the human work experience and setting the stage for more complex and intelligent augmentation and transformation of business.
Automation as a major part of work-life—part of your organization as DNA means digital silos are not relevant anymore and processes of increasing complexity can be automated, with people adding value by application of human creativity and power to solve newer unforeseen problems.
Robotic Process Automation (RPA) is an application of technology allowing employees in an organization to configure computer software application or a “robot” to capture and interpret existing applications for processing a transaction, manipulating data, triggering responses and communicating with other digital systems.
Vidorra has been helping Fortune 50 customers in the field of Robotics Process Automation and see how we can help create another RPA success story at your organization.
Vidorra’s expertise in the field of RPA includes –
Contact us if you want to know how Vidorra is able to support Fortune 10 customers and how we can help you at a fraction of cost when compared to other vendors with a complete Onsite US based delivery model.
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